Vineet Jain is a Knowledge Leader at EY Global Delivery Services India Private Limited. He leads the knowledge function of EY`s Global Delivery Services Organization. Knowledge teams are located in centres in Argentina, India and Poland. The organization includes research and analysis, knowledge management (KM), community and social enterprises, process modeling, and benchmarking function. Other knowledge management programs, such as the Discover Submission Bot, sanitization bot, and workflow allocation bot, use RPA and AI to enhance EY`s automation efforts. These automations and optimizations have been recognized by the industry. One of our Knowledge Leaders was recently recognized by Analytics Insights as one of 40 Innovators Under 40 for Managing the Automation and Optimization of EY Knowledge Management Processes. VJ: Knowledge management plays a development role when companies are looking for cost-effective ways to identify and share accumulated knowledge. The emerging market for knowledge services expects significant growth in the coming years. Innovation remains at the forefront of contemporary knowledge management products and service markets. · Be known for something – complete a profile and share expertise with others. VJ: At EY, knowledge management and AI go hand in hand, as we implement different programs, workflows and processes focused on RPA, machine learning and artificial intelligence (AI). Some of our recently implemented AI programs are: VJ: When the COVID-19 crisis spread around the world and put everyone in lockdown, knowledge management was at the center of spreading information about EY.
Vineet has over 27 years of experience in consulting, investment banking, knowledge process outsourcing, business and financial research and strategy. Former employers include investment banks and other big four. Make it easier for your employees to access knowledge. Keep platforms and infrastructure available and ready to use. Let them see the benefits. The methods of providing the service list the use of Discover as a first step in any process. Based on a recent Knowledge Culture Survey, 94% of EY teams are aware of the key tools and content available internally, as well as expectations of how they should use these tools in their daily work. The EY FY20 Global Knowledge Survey showed that 93 percent of practitioners save time with knowledge content, tools and resources. We can help you create an information database and develop knowledge management systems that promote seamless knowledge transfer.
And with our experience in implementing initiatives to improve cultural change, we can help your business generate a customer-oriented taxonomy and knowledge seeking, supported by a broad and consistent approach to knowledge sharing. Powerful knowledge management systems within EY have been key to helping companies cope with the COVID-19 crisis and remain resilient. EY offers a mindful knowledge management strategy to bring the right knowledge to the right people at the right time. . . .